Cookie Policy

DataRoad — IT Services and Consulting Last updated: May 2026

1. Introduction

This Cookie Policy (hereinafter the “Policy”) explains how DataRoad uses cookies and similar technologies on its website www.dataroad.pt and its subdomains (hereinafter the “Site”), describing the types of cookies used, their purposes, and how users can manage their preferences.

This Policy should be read in conjunction with our Privacy Policy and our Terms and Conditions of Use, of which it forms an integral part.

The use of cookies on the Website is governed by Law No. 41/2004 of August 18 (on the processing of personal data and the protection of privacy in the electronic communications sector), Regulation (EU) 2016/679 (GDPR), and the guidelines of the National Data Protection Commission (CNPD).

2. Identification of the Responsible Party

Legal name: DATAROAD IT SERVICES AND CONSULTING LDA, Trade name: DataRoad Headquarters: Avenida dos Moinhos No. 12 B, 2610-119 Alfragide (Quinta Grande), Portugal Tax ID: 513368078

Email: sales@dataroad.pt

Data Protection Officer (DPO): [DPO@DATAROAD.PT]

3. What are cookies?

3.1. Cookies are small text files that a website places on the user’s device (computer, tablet, smartphone) through the browser when the site is visited. They allow the Site to recognize the device on subsequent visits, store preferences, and improve the browsing experience.

3.2. Cookies do not damage your device or contain viruses. They do not, on their own, collect information that personally identifies you, unless you voluntarily provide such information (for example, by filling out a form).

3.3. In addition to cookies, similar technologies may be used for equivalent purposes, such as web beacons, pixels, local storage, and session storage. For the purposes of this Policy, all of these technologies are collectively referred to as “cookies.”

4. Types of Cookies

4.1. Regarding the entity that manages them

• First-party cookies: managed directly by DataRoad from the Website’s domain.
• Third-party cookies: managed by entities other than DataRoad, such as Google, Meta, or other technology service providers integrated into the Site.

4.2. Regarding the duration

• Session cookies: temporary cookies that are automatically deleted when you close your browser.
• Persistent cookies: These remain on the user’s device for a predefined period (ranging from minutes to years) until they are manually deleted or expire.

4.3. Regarding the purpose

5. Cookies Used on This Website

5.1. Strictly necessary cookies

These cookies are essential for the Website to function and cannot be disabled on your device. They are generally set only in response to user actions (filling out forms, logging in to the Customer Portal, setting cookie preferences).

5.2. Functional cookies / preferences

They allow us to offer enhanced features and a personalized experience. If you do not accept them, some parts of the Site may not function properly.

5.3. Statistical/Analytical Cookies

They allow us to understand how visitors interact with the Site by collecting anonymous and aggregated information. This information helps us to continuously improve the Site.

5.4. Social media cookies and embedded content

If the Website incorporates content from social media platforms (Facebook, Instagram, LinkedIn) or videos (YouTube, Vimeo), these services may set their own cookies, subject to their respective policies.

5.5. Anti-spam cookies

To protect contact forms from automated submissions (bots), the Site uses verification services that may set their own cookies.

ℹ️ Important note: The list above reflects the cookies typically installed on the Site. This list is updated periodically. For real-time information about the cookies active in your browser, please consult your browser’s inspection tools (see section 8).

6. Third-Party Cookies

6.1. Some cookies used on the Site are managed by third parties, namely:

6.2. International data transfers: Some of these suppliers are based in third countries (namely the United States). Where applicable, data transfers are carried out on the basis of Standard Contractual Clauses (SCCs) approved by the European Commission or under the EU-US Data Privacy Framework.

6.3. DataRoad does not control the collection or use of information by these third parties. We recommend that you review their respective policies for detailed information.

7. Legal Basis and Consent

7.1. Strictly necessary cookies: their storage and use are based on DataRoad’s legitimate interest in ensuring the technical functioning of the Website, as provided for in Article 5(3), second subparagraph, of Directive 2002/58/EC (transposed by Law No. 41/2004). They do not require prior consent.

7.2. Other cookies (functional, analytical, marketing): their storage and use are subject to the user’s prior, free, specific, informed, and unambiguous consent, which is provided via the consent banner displayed upon the user’s first visit to the Site.

7.3. In accordance with the CNPD guidelines, the Website’s consent banner:

• Allows users to accept or reject non-essential cookies with equal visual prominence;
• It allows for granular management of cookie categories;
• Does not preselect non-essential cookies by default;
• Access to the Site's content is not contingent upon the acceptance of non-essential cookies.

7.4. The consent provided is valid for 6 months, after which the user will be asked to provide it again.

8. How to Manage Your Preferences

8.1. Through the consent banner

You can review or change your cookie preferences at any time by clicking the “Manage Cookies” button at the bottom of the Website, or by closing the banner via the “Cookie Policy” link .

8.2. Through the browser

You can also configure your browser to block, delete, or notify you when cookies are installed. The instructions vary depending on the browser you use:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari (macOS): Preferences → Privacy → Cookies and Website Data
• Safari (iOS): Settings → Safari → Privacy & Security
• Microsoft Edge: Settings → Cookies and site permissions
• Opera: Settings → Advanced → Privacy and Security

8.3. Additional Tools

To opt out of specific analytics and advertising cookies:

• Google Analytics: Install the Google Analytics opt-out browser add-on
• Google Ads: Ad definitions
• Your Online Choices (EU) platform: https://www.youronlinechoices.com/pt/

⚠️ Please note: Blocking all cookies may affect the functionality of the Website, including preventing access to the Customer Portal or compromising the operation of forms and interactive features.

9. Rights of the Data Subject

As the data subject of personal data processed through cookies, you have the following rights, as provided for in the GDPR:

• The right to access data concerning you;
• Right to correct inaccurate data;
• Right to erasure (“right to be forgotten”);
• Right to restriction of processing;
• Right to object to processing;
• Right to data portability;
• The right to withdraw consent at any time, without affecting the lawfulness of the processing carried out prior to such withdrawal;
• Right to lodge a complaint with the competent supervisory authority—the National Data Protection Commission (CNPD) — via https://www.cnpd.pt.

To exercise these rights, you can contact DataRoad by email at [DPO@DATAROAD.PT].

For detailed information about how we process your personal data, please see our Privacy Policy at [LINK TO PRIVACY POLICY].

10. Changes to the Cookie Policy

10.1. DataRoad reserves the right to amend this Policy whenever necessary, particularly in response to legislative or technical changes or the introduction of new services on the Site.

10.2. We recommend that you check this page periodically. The date of the last update is indicated at the top of the document.

10.3. In the event of material changes, DataRoad will again request the user’s consent via the cookie banner.

11. Contacts

If you have any questions regarding this Cookie Policy, please contact us at:

DataRoad — IT Services and Consulting Avenida dos Moinhos No. 12 B 2610-119 Alfragide (Quinta Grande), Portugal Phone: +351 211 459 950 General email: sales@dataroad.pt DPO email: [DPO@DATAROAD.PT]

12. Applicable Law

This Policy is governed, in particular, by the following legal instruments:

• Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (General Data Protection Regulation—GDPR);
• Law No. 58/2019, of August 8, which ensures the implementation of the GDPR in the Portuguese legal system;
• Law No. 41/2004 of August 18, on the processing of personal data and the protection of privacy in the electronic communications sector, as currently in force;
• Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 ( ePrivacy Directive);
• CNPD guidelines on cookies, in particular Resolution 2024/XXXX (cookie consent).

© 2026 DataRoad IT Services and Consulting. All rights reserved.